Reactivation of the SDL1014 Socketerror 2-77 Thread poster: Armando Tavano
|
|---|
Armando Tavano 
Dominican Republic
Local time: 16:58
English to Italian
Hi, after changing computer I tried to reactivate the returned lincense, but it was not possible. It appears the error "Socketerror 2-77" in every computer I try to activate the license. It doesn't depende on windows. The offline activation is also not possible, because I don't have the required ID. I saw that this problem is common, but I haven't seen yet any solution. Could I get support here?
Best regards
| | | | Natalie
Poland
Local time: 22:58
Member (2002)
English to Russian
+ ...
Moderator of this forum SITE LOCALIZER | Could you please explain... | Jun 24, 2021 |
Armando Tavano wrote:
The offline activation is also not possible, because I don't have the required ID.
what do you mean by saying that you "don't have the required ID"?
| | | | Armando Tavano
Dominican Republic
Local time: 16:58
English to Italian
TOPIC STARTER
I just returned the license and I got the disponibility of one license. I don't know what they mean when they ask for an ID. Where can I find this ID?
[Edited at 2021-06-24 16:54 GMT]
[Edited at 2021-06-29 01:01 GMT]
| | | | Natalie
Poland
Local time: 22:58
Member (2002)
English to Russian
+ ...
Moderator of this forum SITE LOCALIZER
Armando, have you checked your SDL account at oos.sdl.com?
What do you see there?
| | |
|
|
|
Stepan Konev
Russian Federation
Local time: 23:58
English to Russian
Don’t waste your time, just contact their support. There are similar cases reported on their site where they suggested to log a ticket. It was 5 months ago, which means they, most probably, can help you too even with this deprecated version.
If you want to read that discussion, just google for Trados socket error 2-77.
| | | | Armando Tavano
Dominican Republic
Local time: 16:58
English to Italian
TOPIC STARTER | SDL2014Socketerror 2-77 | Jun 25, 2021 |
Many thanks for the help, I got the installation certificate in the offline installation form by oos.sdl.com. I placed the license number at the top of the form "installation offline" that appears when trying to activate the returned license, and I pressed on the field bellow to the right on "copy" and got the installation ID. Then I went back to oos.sdl.com, I pressed to the right "offline intallation", and on the same empty form I filled the field with the license number at the top and the in... See more Many thanks for the help, I got the installation certificate in the offline installation form by oos.sdl.com. I placed the license number at the top of the form "installation offline" that appears when trying to activate the returned license, and I pressed on the field bellow to the right on "copy" and got the installation ID. Then I went back to oos.sdl.com, I pressed to the right "offline intallation", and on the same empty form I filled the field with the license number at the top and the installation ID bellow and so the installation certificate was generated and the license was enabled.
[Edited at 2021-06-25 17:00 GMT] ▲ Collapse
| | | | To report site rules violations or get help, contact a site moderator: You can also contact site staff by submitting a support request » Reactivation of the SDL1014 Socketerror 2-77 | Protemos translation business management system | Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!
The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.
More info » |
| | Wordfast Pro | Translation Memory Software for Any Platform
Exclusive discount for ProZ.com users!
Save over 13% when purchasing Wordfast Pro through ProZ.com. Wordfast is the world's #1 provider of platform-independent Translation Memory software. Consistently ranked the most user-friendly and highest value
Buy now! » |
|
| | | | X Sign in to your ProZ.com account... | | | | | |
Login to reply/comment 
Translation news related to SDL Trados
