Spanish term
Como obtener
| How two US banks word it... |
James A. Walsh
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Non-PRO (2): Billh, philgoddard
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Proposed translations
United States
Translating words, preserving meaning
Native in: English
Works in: Spanish to English, English
[See below.]
Regarding the issue about which you posted, you can either use questions or declarative sentences throughout. The important point on this score, of course, is to maintain consistent style throughout. The same applies to choice of first or second person pronouns.
But the real reason I've taken the trouble to post an answer here is to discourage you from using the phrasing "access the bank," which you seem to assume is correct, but which sounds almost non-natively unnatural in English.
I assume here that the password allows those being addressed in the text to access their account information and to make transactions of various kinds at the bank in question.
Suerte.
| neutral |
James A. Walsh
: I find your comment "almost non-natively unnatural in English" a bit extreme, Robert. Were talking about translation here, remember? (that seems unnecessary to me)
4 hrs
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At least in the US, no native speaker would talk about "accessing a bank," especially in the context of using a debit/ATM card to make transactions or obtain info. And avoiding such unnatural language is important in producing good translations.
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Switzerland
"Translations you can trust"
Native in: English 
, Spanish
Works in: Spanish to English, English to Spanish
Obtaining
Obtaining a PIN/password and gaining access (to options)
I think you don't require the ? Nor mentioning the word bank as it is the bank's website
Germany
45 years experience
Native in: English (Variant: British)
Works in: German to English, French to English, Spanish to English, and 2 more.
Obtaining a password and logging in
How to get
Some firms prefer the personal touch and put it in first person:
How do I get my... (bank access key/password, etc) ba
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Note added at 40 mins (2013-02-18 19:04:11 GMT)
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If it's in FAQ style, it would be along the lines of:
Q: How do I get my bank access password?
A: Simply fill in the/click on the...
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Note added at 1 hr (2013-02-18 20:16:56 GMT)
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I think "obtain" is rather formal...
| agree |
James A. Walsh
: Or "[HTG] online account access." Agree with "obtain" - way too formal in English. We just don't use it for personal/business banking. There's lots of ways to go about this, but I think this suggestion offers the best general advice.
2 hrs
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Spain
A cut above the rest in translation...
Native in: English (Variants: Irish, US, UK) , Spanish (Variants: Latin American, Standard-Spain)
Works in: Spanish to English, French to English, English to Spanish, and 2 more.
How do I register for online banking?
| agree |
Cecilia Barraza-Mukherjee
: though I suggested "obtaining" I have to agree with you :-( .
10 hrs
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Thanks.
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The highest standards of quality
Native in: Spanish
Works in: English to Spanish, French to Spanish, Spanish to English
how do I get my password for online banking?
Wells Fargo Online Banking Enrollment Questionshttps://www.wellsfargo.com/help/faqs/enroll_faqsEn caché - SimilaresCompartir
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Answers to questions about signing up for Online Banking. ... How do I access my Wells Fargo accounts online? ... How do I get a username and password?
Reference comments
Spain
A cut above the rest in translation...
Native in: English (Variants: Irish, US, UK) , Spanish (Variants: Latin American, Standard-Spain)
Works in: Spanish to English, French to English, English to Spanish, and 2 more.
How two US banks word it...
Citibank say: "How do I set up access to Citi Online?" (2nd link)
Discussion
Is "Como obtener una clave?" similarly wrong (ignoring the lack of an upside-down question mark at the beginning)?