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Poll: Have you ever experienced an overly demanding customer?
Autor da sequência: ProZ.com Staff
ProZ.com Staff
ProZ.com Staff
STAFF DO SÍTIO
Aug 20, 2025

This forum topic is for the discussion of the poll question "Have you ever experienced an overly demanding customer?".

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Maria Teresa Borges de Almeida
Maria Teresa Borges de Almeida  Identity Verified
Portugal
Local time: 22:57
Membro (2007)
Inglês para Português
+ ...
No Aug 21, 2025

First of all, no client of mine can be quite as demanding regarding quality as I am myself. Anyway, I respect my clients and their needs and expect the same in return. I must say also that if you manage to please an overly demanding client, he/she will probably recommend you...
 
Marjolein Snippe
Marjolein Snippe  Identity Verified
Holanda
Local time: 23:57
Inglês para Holandês
+ ...
Yes, once Aug 21, 2025

For one project with a new client, the end client kept coming back with questions, requests for clarification and updates to the source text. My client just kept passing these on. I believe he was quite new in the business at that time.
I am always happy to answer reasonable questions and implement small changes, but these were excessive and started taking me rather a lot of time.

After two rounds of questions and two rounds of source updates, I told my client that I would be... See more
For one project with a new client, the end client kept coming back with questions, requests for clarification and updates to the source text. My client just kept passing these on. I believe he was quite new in the business at that time.
I am always happy to answer reasonable questions and implement small changes, but these were excessive and started taking me rather a lot of time.

After two rounds of questions and two rounds of source updates, I told my client that I would be charging my standard rate for any further work. He reacted a little grumpily and muttered something about not charging the end client for this so this would cost him money, but I believe he did talk to the end client after that. This was the end of that specific project. I still work with this client and his end client. Requests for explanations and updates tend to be reasonable these days. ▲ Collapse
 
Ricardo Aries
Ricardo Aries  Identity Verified
Indonésia
Local time: 04:57
Membro (2020)
Inglês para Indonésio
+ ...
Overly Demanding and Unrealistic Aug 21, 2025

Occasionally, I receive inquiries from past customers that are unusual and unrealistic. If they are feasible, I typically accept and address them. If not, I kindly decline.
 


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Poll: Have you ever experienced an overly demanding customer?






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