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memoQ 8.7.10 translator pro: Power outage and projects disappear from memoQ...
Thread poster: psicutrinius
psicutrinius
psicutrinius  Identity Verified
Spain
Local time: 02:49
Member (2008)
Spanish to English
+ ...
Jun 6, 2021

...and I have an awful lot of them, filed as clients, some with one project, others with some, or many, with TMs and TBs shared.

Got the file but (a) cannot understand how to get the .mprx files out of it and (b) how to "reintroduce" them in memoQ.

Any ideas?.

Thanks a lot indeed. That happened 75% through a project, storm, ensuing power cut that lasted a few seconds, reopening everything in the PC and on opening memoQ, the projects area appears blank...... See more
...and I have an awful lot of them, filed as clients, some with one project, others with some, or many, with TMs and TBs shared.

Got the file but (a) cannot understand how to get the .mprx files out of it and (b) how to "reintroduce" them in memoQ.

Any ideas?.

Thanks a lot indeed. That happened 75% through a project, storm, ensuing power cut that lasted a few seconds, reopening everything in the PC and on opening memoQ, the projects area appears blank...

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Tomás Cano Binder, BA, CT
Tomás Cano Binder, BA, CT  Identity Verified
Spain
Local time: 02:49
Member (2005)
English to Spanish
+ ...
A suggestion Jun 6, 2021

Would this help?

https://helpcenter.memoq.com/hc/en-us/articles/360010266740-Empty-project-list-on-the-memoQ-dashboard
 
psicutrinius
psicutrinius  Identity Verified
Spain
Local time: 02:49
Member (2008)
Spanish to English
+ ...
TOPIC STARTER
Pues sí, Tomás Jun 6, 2021

Ya lo creo...
 
Adieu
Adieu  Identity Verified
Ukrainian to English
+ ...
Put in a support request on the memoQ website Jun 7, 2021

They once fixed a catastrophic issue for me in a truly mind-boggling 3 minutes.

Literally. 3 minutes after I submitted the request, I got a reply that told me how to fix it.

And I don't even own a MemoQ license.
 
Tomás Cano Binder, BA, CT
Tomás Cano Binder, BA, CT  Identity Verified
Spain
Local time: 02:49
Member (2005)
English to Spanish
+ ...
Great! Jun 7, 2021

psicutrinius wrote:
Ya lo creo...

I'm glad it worked! Greetings, Marcel! Take care!
 


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memoQ 8.7.10 translator pro: Power outage and projects disappear from memoQ...






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